A photo or voice message doesn't send

Verify the photo you've chosen.

In conversations, use JPG, PNG, or WebP. The selector accepts image files up to 20MB and prepares them before sending; however, a very large or unreadable image may still be rejected. If your browser doesn't support HEIC/HEIF images, export a JPG version. Simply renaming the extension won't convert the file.

The + button lets you choose a photo or use your camera when access is offered. Camera use requires your permission. Wait for the preview and then confirm: selecting a file doesn't immediately send the message. This isn't a tool for sending all types of files.

Send a drawing.

In the + menu, choose Draw in a Dialova room or private chat. Select a tool and a color, then draw on the white area. Text is entered in the dedicated field before touching the drawing to place it. On mobile, only the canvas blocks scrolling while drawing; scroll from the tools to reach the rest of the window.

The paint bucket fills contiguous pixels of the same color: if the color spills, undo, check that the outline is properly closed, and try again. Recent actions can be undone or redone. The drawing preview prepares an image; it's only shared after confirmation on Send, like other photos. External IRC networks don't offer this editor.

Paste a screenshot.

On computers, place the focus in the composer then use Ctrl + V, or Cmd + V on Mac. The clipboard should contain an image, not just its file path or text. Verify the preview and confirm sending.

If no preview opens, use the file selector to verify that the image itself is readable. Sending photos in rooms refers to Dialova rooms; an external IRC network doesn't automatically receive these attachments.

The voice recording is empty, interrupted, or too long.

In the + menu of a Dialova room or private chat, choose Record a Voice Message. Allow the microphone, record, stop, listen to the preview, and then confirm sending. A browser without compatible recording functionality won't allow you to create the voice message.

The duration is limited to two minutes, and a very large recording may be rejected before that time. Keep messages short and try again after verifying the microphone if no sound was recorded. A call or backgrounding can interrupt the recording.

• Verify microphone access.

The image or voice message link is rejected.

A private attachment isn't a public file. The recipient must be logged into the account authorized to read the exchange. Copying its URL in another browser without a session or sharing it with a third party won't give them access to the content.

To listen to a voice message shared in a room, you must be logged into Dialova and present in that room. Leaving the room removes access to the file. Blocking rules also apply.

For a profile photo or album, finish framing and saving in your profile space. These photos aren't sent in a conversation simply because you've added them to your profile.

• A profile modification isn't saved.
• Available sharing spaces.